Define the decision, evidence threshold, and participant boundary.
Learning goals, assumptions, screener, protocol, consent language, and stop criteria.
A researcher approves the question, method, privacy boundary, and prohibited inference.
Plan my stackROLE DOSSIER / FRAME × RECRUIT × OBSERVE × SYNTHESIZE
See plan cost, the Lean route, and the human gate for every stage.
PURCHASE SIZE / ROLE TEAM
1 operatorPer-member plans scale with the team; account, site, usage, and one-time plans stay fixed until checkout.
FRAME × RECRUIT × OBSERVE × SYNTHESIZE
UX researchers set learning goals, run consented sessions, capture evidence, synthesize across studies, and write findings that show their interpretation.
MEMBERSHIP ROUTE / 4
PLAN DELTA / PROFESSIONAL → LEAN
| Tool | Professional | Decision | Lean | Monthly delta |
|---|---|---|---|---|
| Lookback | Freelance$24.92/mo | Remove | Not included | Save $24.92 |
| Dovetail | Free$0/mo | Keep plan | Free$0/mo | No change |
| Figma | Professional · Full seat$16/mo | Change plan | Starter$0/mo | Save $16 |
| ChatGPT | Plus$20/mo | Keep plan | Plus$20/mo | No change |
| Lyssna | Not included | Add | Free$0/mo | No change |
FRONTIER WORKFLOW / HUMAN IN LOOP
Learning goals, assumptions, screener, protocol, consent language, and stop criteria.
A researcher approves the question, method, privacy boundary, and prohibited inference.
Task-ready prototype, realistic content, branch states, accessibility notes, and facilitator route.
Confirm the prototype tests the research question instead of teaching the intended answer.
Consented recordings or study responses, observer notes, task outcomes, and recruitment metadata.
Monitor participant welfare, identity, consent, incentives, and unexpected sensitive disclosure.
Traceable clips, tags, themes, contradictions, confidence, and links back to raw evidence.
Review every generated theme against the source and preserve dissenting evidence.
Prioritized findings, evidence clips, design implications, owners, and a versioned prototype response.
Stakeholders state their confidence and mark a small study as limited evidence.
RESEARCH SIGNALS / OFFICIAL SOURCES
Dovetail’s current agent model can investigate connected customer evidence while requiring people to review and approve consequential actions.
dovetail.com02Lyssna Growth adds AI follow-up questions and summaries while participant-panel usage remains a separately governed cost.
help.lyssna.com03Lookback combines moderated and unmoderated recordings with Eureka AI analysis, findings, and shareable research evidence.
lookback.com